PRIVACY & TEXT MESSAGING
This policy explains how TX1800 Transport handles information submitted through our website, phone calls and text-message conversations.
EFFECTIVE SEPTEMBER 15, 2026
TX1800 Transport is an owner-operated hauling business serving North Texas. We collect only the information reasonably needed to answer inquiries, prepare quotes, schedule accepted work, perform transport services and communicate with customers.
When you contact us, we may collect your name, mobile or telephone number, email address if you provide one, pickup and delivery locations, requested dates, load details, equipment or trailer specifications, photographs, message content and other information you choose to send. Our website host may also create ordinary technical logs, such as IP address, browser or device type, referring page, pages viewed and the date and time of a visit.
We use information to respond to questions; prepare and follow up on estimates; confirm load fit, access and timing; arrange pickup and delivery; send appointment, dispatch and job-status updates; provide customer service; maintain business records; protect customers, property and our business; prevent misuse; and meet legal or regulatory obligations. We do not sell personal information.
If you text TX1800 Transport, ask us to text you, or otherwise provide your mobile number and agree to SMS communication, you consent to receive conversational and service-related text messages from TX1800 Transport. Messages may concern your quote request, photos or load details, availability, scheduling, pickup, delivery, job status and customer care. Consent to text messaging is not a condition of purchasing a service. Message frequency varies according to your request and active job. Message and data rates may apply.
You may reply STOP to opt out of text messages. Reply HELP for assistance, or call 817-745-HAUL. After an opt-out request, we may send one confirmation message and will stop further SMS messages unless you later start a new conversation or provide fresh consent. Opting out of SMS does not prevent communication you request through another method.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be sold, rented or shared with any third party for its own marketing. We may provide limited information to telephone and messaging vendors acting only on our behalf when necessary to deliver messages, maintain the service, honor opt-out requests or comply with law.
We may provide other information to vendors that support website hosting, communications, mapping, records or business operations, but only as reasonably necessary for those services. We may also disclose information when required by law, to protect rights or safety, to investigate fraud or misuse, or as part of a business transfer. These disclosures do not permit anyone to use mobile opt-in information for unrelated marketing.
We retain information for as long as reasonably needed for the purposes described above, including quote history, customer service, accounting, dispute resolution and legal compliance. We use reasonable administrative and technical safeguards, but no website, telephone system, email or text-message transmission can be guaranteed completely secure. Do not send payment-card numbers, government identification numbers or other highly sensitive information by ordinary text message.
You may contact us to ask about personal information associated with your inquiry or to request a correction or deletion, subject to records we must retain for legitimate business or legal reasons. Our services are not directed to children under 13, and we do not knowingly collect their personal information. We may update this policy as our practices or requirements change. A revised policy will be posted here with a new effective date.
CONTACT TX1800 TRANSPORT
Contact TX1800 Transport in Aledo, Texas, by calling or texting 817-745-HAUL. Please identify your request clearly so we can respond or record an opt-out without delay.
Call 817-745-HAUL